Frequently asked questions

What types of devices are covered under the cybersecurity setup?

We manage both corporate-owned devices and employee-owned (BYOD) devices. Corporate devices are fully managed by IT with organization-wide policies, while BYOD devices must comply with company security standards before accessing corporate resources.

What is Microsoft Intune and why is it used?

Microsoft Intune is a cloud-based device and application management service that helps protect your corporate data across Windows, iOS, Android, and macOS devices. It ensures all devices comply with your organization's security and compliance policies.

What should users expect after enrolling their device in Intune?

Once enrolled, users may see a work profile separating personal and corporate data. They may need to use stronger passwords, update software regularly, and comply with IT policies to access corporate apps and data securely.

How does Windows Defender help in cybersecurity?

Windows Defender provides real-time protection against viruses, malware, and other threats. It is automatically enabled and integrated with Intune to maintain continuous device security and compliance.

What happens if a device becomes non-compliant?

Access to corporate data may be temporarily restricted until the device meets all compliance requirements such as encryption, password strength, or software updates.

Can corporate data be wiped from a lost or stolen device?

Yes. If a device is lost or stolen, IT can remotely wipe all corporate data. On BYOD devices, only work data is deleted—personal data remains untouched.

How is email communication secured?

We apply anti-spoofing, anti-phishing, malware scanning, data loss prevention (DLP), and email encryption policies to protect against threats and ensure that sensitive data is transmitted securely.

What are attack surface reduction (ASR) rules?

ASR rules restrict system behaviors often exploited by attackers, such as blocking executable content in emails or Office apps, helping prevent malware execution and minimizing attack risks.

What are antivirus and firewall policies?

Antivirus rules ensure real-time virus detection and blocking of malicious files, while firewall rules control network traffic and block unauthorized access, both designed to safeguard your devices and data.

How can users report issues or unexpected behavior?

If users experience restrictions or issues with applications or devices, they should immediately report it to IT for review and resolution. Most policies aim to secure devices without disrupting normal workflow.